ChunkiChilli Knitwear Ltd Terms and Conditions
About us
These services are operated by ChunkiChilli Knitwear Ltd, a limited company registered in England and Wales, with company number 5105793.
Availability of goods and prices
Goods will be sent to the address given by you in your order and stated in the order confirmation. Please note that occasionally goods ordered may, be sent to you in instalments. We will make every effort to advise you (by email) if this is the case.
We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.
Validity
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate.
Acknowledgement of Order
When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and Post & Package charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.
Our Contract
No contract for the sale of any product will subsist between you and Tate Online until the product(s) ordered have been despatched. We will send a confirmation email when the goods have left our warehouse. This confirmation e-mail amounts to an acceptance by ChunkiChilli Knitwear of your offer to buy goods. Where an order is to be fulfilled in instalments, those products yet to be despatched will not form part of our contract with you. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
Data Protection
ChunkiChilli Knitwear Ltd will never make your personal details available to other companies for marketing purposes. We will keep a record of your address details with the intention of sending your order. We will not use this data for any other purpose and we will not share it with any other company. Credit card details will be processed by our payment processing provider, First Data Merchants Solutions, and ChunkiChilli will have no direct access to these credit card details.
Payment
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and ChunkiChilli Knitwear will not be liable for any delay or non-delivery.
Returns
You are welcome to return any product to ChunkiChilli within 20 days of receipt. As long as the product is unused and in the same condition it was received in, ChunkiChilli will provide a full refund on the cost of the goods. If the goods reached the customer in faulty or damaged condition, ChunkiChilli undertakes to provide a full refund of the amount paid by the customer for shipping. If the customer is returning goods as a result of a change of mind, and the products are in good condition, ChunkiChilli reserves the right not to refund the amount paid by the customer for shipping.
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit ChunkiChilli Knitwear’s liability for death or personal injury as a result of ChunkiChilli Knitwear’s negligence.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with English Law and agree to submit to the exclusive jurisdiction of the English courts.